Overview
We store the bare minimum amount of data on our servers to get accomplish the add-on task at hand. Nothing is persisted beyond the add-on registration entries at this time.
Ugubi seeks to store no data other than the bare minimum Atlassian Connect secure registration token. Each incoming web request is authenticated and authorized before access to the Cloud server or the add-on is allowed.
Data Storage and Facilities
Ugubi software does not store any customers data.
People and Access
Ugubi support team accesses data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request for support purposes. Only authorized Ugubi employees have access to server data.
Ugubi and Cloud users are authenticated using Atlassian Connect OAuth authentication. Customers are responsible for maintaining the security of their own Atllassian login information.
Backups
Ugubi database backups are made only of Atlassian Connect application registration information, no customer data is stored. All backup data is encrypted.